Terms and Conditions

By joining Pennine Cropshare you are committing to the following Terms and Conditions.

1. Regular Orders.

I am aware that I am signing up for a regular weekly or fortnightly veg bag and not a one-off or irregular order of produce.

We ask people to sign up for a regular veg bag to provide a stable, guaranteed flow of money for our growers. It helps them plan what to plant and decide how much to harvest each week.

2. Cancelling your Membership.

I know that I can cancel my weekly veg bag at any time via the Pennine Cropshare website. I am aware that I must do this the Sunday (before 11.55pm) before Friday's pick-up time or I will be charged for that  bag.

3. Designating Holidays.

I understand that whenever I go away I will inform Pennine Cropshare by no later than 11.55pm on the Sunday preceding the first Friday of my holiday to avoid over-ordering and wastage, then I won't be charged for a veg bag that week.

Or, if you wish, you may arrange for a friend or colleague to collect your bag while you're away and try Cropshare for themselves. If you do this, you don't need to let us know.

4. Payments.

I confirm that I will pay by Direct Debit, using the secure online 'GoCardless' service.

Pennine Cropshare uses the secure online 'GoCardless' service which is very popular with retailers and subscription providers.. You can easy set up your own account in a just few minutes.

5. Payment Protection.

I am aware that I am protected by the Direct Debit Guarantee.

6. Allergies.

I will tell you immediately of any vegetables I would like excluding from my veg bag because of allergies.

7. Collections.

I understand that I need to pick up my veg bag from a collection point of my choosing, during the hours detailed on our website. 

Please be aware that if you do not pick up your order by Monday the following week it may be used by staff to prevent food being wasted.

We can not give refunds for veg bags that are not collected.

10. Variations.

I am aware that the contents of the veg bags may vary slightly from time to time from the stated contents on the website or the newsletter.

11. Clean those veg.

I am aware that I must wash the contents of the veg bag thoroughly before consuming.

12. Changes.

I will inform you immediately of any changes in my contact details or banking arrangements.